Support

FAQs

FAQs

As we work in IT support, we’re sure you can imagine that we get asked a wide range of questions! That’s why we’ve created the below list to help you tackle some common questions yourself. If you’re a client and you’re still having issues, then give us a call on 1300 300 056 and we’ll be more than happy to help.

Troubleshooting

Troubleshooting

Getting to the bottom of a computer issue can sometimes feel like playing 20 questions, so it’s crucial to ask the right questions first if you want to discover the root problem quickly. We’ve got several problem-solving steps to follow that’ll help ease the stress of solving nearly any IT issue.

nbn-connection-types

NBN Connection Types

Rolling out Australia’s broadband access network requires a unique mix of technologies. We call this the Multi Technology Mix (MTM). The difference between each type of connection simply comes down to how we utilise existing network technology in connecting the nearest available fibre node to a specific premises.

Modem / Router Wifi Setup

Modem / Router Wifi Setup

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