News

Scam Alert !

What is this alert you may be wondering?

Well the Australian Taxation Office (ATO) have reported an increase in the number of scammers contacting members of the public pretending to be from the ATO.

This can be very concerning as it is something we hear too often when it comes to NBN.

Have you been contacted by someone saying NBN is available and if you don't let a member of their department come out to install it you will lose you landline and internet connection? This is a scam!

It is very disappointing that members of the public can be targeted like this and bullied into complying without understanding what effect it could have on their current services with an Internet Service Provider ISP.

Often scammers are using technology to manipulate the caller identification so that your phone displays a legitimate phone number.

But how can you stay safe you may ask?

  • Always consider the possibility that it may be a scam.
  • If you're unsure whether a call or email is real, verify the identity of the contact through an independent source, such as a phone book or online search. Don't use the contact details provided by the caller or in the message they sent to you.
  • Don't be pressured by a threatening caller. Hang up, then check whether their story is real.
  • If you're still unsure, speak to a trusted friend or family member about what has happened.
  • Never send money or give your bank account details, credit card details or other personal information to anyone you don't know or trust.
  • A government agency or trusted business will never ask you to pay by unusual methods, such as a gift or store card, iTunes card, wire transfer or bitcoin.
  • Don't open suspicious texts, pop-up windows or emails and don't click on links or open attachments—just delete them.
  • Never give anyone remote access to your computer if they've contacted you out of the blue—whether through a phone call, pop up window or email—and even if they claim to be from a well-known company that you know and trust.

At JaziNET, we will not reach out to you forcing you to move over to NBN. You may receive notification by mail that NBN is available in your area and to contact your ISP to discuss options. Or better still enter your address in our NBN location checker here! If it is available, that is when you may call us to move onto NBN and discuss what we can offer you.

We are always happy to help!

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