News

Jazi/ZCTS Mail Server Upgrade

We have migrated the last old mail server to our new platform overnight.

Unfortunately, due to sudden stability issues on the old server, we were unable to give any warning of this migration.

If you are having trouble logging in, please ensure you are using your entire email address as the login name (e.g. mylogin@jazi.net and not just mylogin)

ZCTS email account holders should login using their jazi.net email account i.e. username@jazi.net and not just username or username@zcts.net. Your ZCTS email address will continue to work indefinitely, as the emails will simply forward into your Jazi.net mailbox.

If you had stored your email on the server and are now unable to see these old emails , please drop us a request to support@jazi.net so they may be restored from a backup. Remember, we highly recommend downloading your emails from the server and creating a local backup on your computer.

If you continue to have trouble getting into your email account, please don't hesitate to give us a call on 08-9248-1111.

Please be aware that due to COVID-19 we are operating on skeleton staff levels so if you are unable to get through to a team member, please leave a voice mail and we will come back to you ASAP. Please do not leave multiple callback messages as this will reset your position in the callback queue and will delay a returned call.

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