Is this email real or a scam (phishing)?

Here are some examples of an email you may receive in your personal or work inbox.

Tell us whether you believe the email is real or a scam (phishing).

Remember, cybercriminals use scam (phishing) messages that look real to trick you into handing over your personal information. These messages can come via email, sms, instant messaging or social media.

There are steps you can take to protect yourself online:

  • Think before you click on a link. The link itself could contain malicious or nasty software. If you can, hover over the link to see the actual web address it will take you to.
  • Never provide your details via a link in a message. To visit a website (such as your bank) it's safest to manually type the web address into your browser, or use official apps.
  • Contact the person or business to check if they sent the message. Make sure you use contact details you find through a legitimate source and not the contact details in the suspicious message.

Think you’ve entered your personal details into a scam (phishing) site?
These scam messages are very convincing and lots of people fall for them, so don’t feel embarrassed if it’s happened to you! Act quickly and get help.

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