Known as remote access scams, these pop-up windows are used as a ploy to get unsuspecting victims to call a fake support line – usually a 1800 number.
The scammer will then ask for remote access to their victim’s computer to ‘find out what the problem is’.
Once a scammer has remote access to your computer they can install malicious software, steal your personal data, con you into paying for a ‘service’ of your PC, or sell you unnecessary software to fix a problem that doesn’t exist.
Affected users can close the pop up manually through Windows Task Manager (for PC users) or by using the Activity Monitor (for Mac users). If this fails to work, they can also shut down and restart their computer.
If you do have any concerns about your computers security then contact your provider for assistance.